Frequently Ask Questions

How long does the air duct cleaning process take?
Our experts will need around three to five hours to efficiently clear the air ducts and HVAC vents of your property. We will clean your supply side, return side, blower wheel, blower compartment, and return drop during the process.
How long does the dryer vent cleaning process take?
We will take around an hour to comprehensively clean the dryer vent system of your home or office. Our experts will inspect and clean all areas of your system including the dryer pipe and external outlet. If any repairs are needed they will let you know of any recommendations.
How often should I have my fireplace inspected and cleaned?
You should get your fireplace inspected and cleaned at least once every year. It will help you prevent fire hazards and keep your fireplace functional. But if you observe any signs of damage, you should immediately call for professionals to get your fireplace checked.
How often should I have my chimney swept?
You should get it swept once a year, and possibly a second time if you are a heavy user. But if you notice any signs such as smoke blowing back into your home or soot or creosote falling from the chimney into the fireplace or stove you should get a chimney sweeping service right away.
Why is regular chimney sweeping and cleaning important?
Regular chimney sweeping and cleaning are crucial to removing soot, creosote, and debris that accumulate in the chimney over time. This maintenance helps prevent chimney fires, improves ventilation, and ensures the safe and efficient operation of your fireplace or wood-burning stove.
What does a chimney sweeping and cleaning service typically involve?
A professional chimney sweeping and cleaning service usually involves a thorough inspection of the chimney, removal of soot, creosote, and debris using specialized brushes and tools, and cleaning of the chimney flue and other components. Additionally, the service may include an assessment of the chimney’s condition, identification of any necessary repairs or maintenance, and the provision of valuable advice on proper chimney usage and maintenance.
What are some common signs that indicate the need for chimney repair?
There are several signs that suggest the need for chimney repair. Look out for:
  • Cracked or deteriorating mortar joints between the bricks.
  • Loose bricks or stones on the chimney structure.
  • Water leaks or stains on the ceiling or walls near the chimney.
  • White staining or efflorescence on the exterior surface of the chimney.
  • Damaged or missing chimney cap or crown.
  • Excessive creosote buildup or a strong, unpleasant odor coming from the chimney.
  • Smoke entering your home instead of being properly vented outside.
If you notice any of these signs, it’s essential to have a professional chimney inspection and repair done promptly to prevent further damage and ensure the safety of your home.
Why is air duct cleaning important for indoor air quality?
Air duct cleaning is important for maintaining good indoor air quality as it helps remove accumulated dust, dirt, allergens, and other contaminants from the HVAC system. Regular cleaning of air ducts ensures cleaner air circulation, reduces the potential for respiratory issues, and creates a healthier living environment for occupants.
How often should air duct cleaning be performed?
The frequency of air duct cleaning depends on various factors such as the environment, the number of occupants, and any specific concerns related to indoor air quality. As a general guideline, it is recommended to have air ducts professionally cleaned every 3 to 5 years. However, if there are noticeable signs of excessive dust, mold growth, or other air quality issues, it may be necessary to clean the air ducts more frequently. Consulting with a professional can help determine the appropriate cleaning schedule for your specific circumstances.
Why is dryer vent cleaning important?
Dryer vent cleaning is essential for several reasons. Over time, lint and debris can accumulate in the dryer vent, obstructing airflow and increasing the risk of a dryer fire. Regular cleaning improves the efficiency of your dryer, reduces energy consumption, and enhances safety by minimizing the potential fire hazard associated with clogged dryer vents.
How often should dryer vents be cleaned?
The frequency of dryer vent cleaning depends on various factors such as the frequency of dryer usage, the length of the vent, and the type of dryer being used. As a general guideline, it is recommended to have dryer vents professionally cleaned at least once a year. However, if you notice longer drying times, a burning smell, or excessive lint buildup, it is advisable to schedule a cleaning sooner to ensure optimal performance and safety.